
Q: Are there any registration
fees for creating an account on Ananthaonline.com?
No. Registration is absolutely
free. First time registered customer will be rewarded with 100
Loyalty points, which s/he can redeem during her/his second
purchase from Ananthaonline.com.
You can also login as a guest
and shop unlimited with us.
Q: Is it safe to share my
personal details with Ananthaonline.com?
Ananthaonline.com is
absolutely committed to safeguarding your personal
information. We collect your personal details to ensure that
the products that are ordered, reach the right person and to
provide us a way to get in touch with you.
We follow strict security
procedures in the storage and disclosure of information which
you have given us, to prevent unauthorized access. We don't
pass on, trade or sell your personal information to anyone.
Q: How do I know my order is
confirmed by Ananthaonline.com?
After you confirm the order,
you will see a message in the screen with order confirmation
number and order status. Order status information is also
updated in ORDER HISTORY page of Ananthaonline.com. We will
also send confirmation and status about the order by email
and/or SMS.
Q: How can I check the status
of my order?
You can check the status in
ORDER HISTORY from our home page. We will also send
confirmation and status about the order by email and/or
SMS.
Q: Why was my order canceled
by Ananthaonline.com?
Ananthaonline.com might
cancel your order if
1.
Your location does not match our delivery pin code.
2.
Product is out of stock or is discontinued from
manufacturer.
3.
There are any errors in pricing information.
In these cases we give full
refund within 3 working days.
Q: How can I cancel my
order?
You can cancel the order
before shipment. Go to ORDER HISTOY from our home page,
select your order and click cancel. You will soon receive
the status information by email and/or SMS.
Q: Can I cancel my order
if delivery is taking too much time?
This will happen in the
rarest of cases. If you do not receive the order within
the stipulated delivery time, then you can cancel order
and claim refund.
Q: Can I modify my
delivery address?
Customers can change the
delivery address before the shipment. Once shipment is
processed change of address is not permissible.
Q: How can I claim
refund on Ananthaonline.com?
If a customer cancels
the order before shipment or Ananthaonline.com is
unable to send product, then the customer can get
refund in 3 working days.