Q: Are there any registration fees for creating an account on Ananthaonline.com?
No. Registration is absolutely free. First time registered customer will be rewarded with 100 Loyalty points, which s/he can redeem during her/his second purchase from Ananthaonline.com.
You can also login as a guest and shop unlimited with us.
Q: Is it safe to share my personal details with Ananthaonline.com?
Ananthaonline.com is absolutely committed to safeguarding your personal information. We collect your personal details to ensure that the products that are ordered, reach the right person and to provide us a way to get in touch with you.
We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access. We don't pass on, trade or sell your personal information to anyone.
Q: How do I know my order is confirmed by Ananthaonline.com?
After you confirm the order, you will see a message in the screen with order confirmation number and order status. Order status information is also updated in ORDER HISTORY page of Ananthaonline.com. We will also send confirmation and status about the order by email and/or SMS.
Q: How can I check the status of my order?
You can check the status in ORDER HISTORY from our home page. We will also send confirmation and status about the order by email and/or SMS.
Q: Why was my order canceled by Ananthaonline.com?
Ananthaonline.com might cancel your order if
1. Your location does not match our delivery pin code.
2. Product is out of stock or is discontinued from manufacturer.
3. There are any errors in pricing information.
In these cases we give full refund within 3 working days.
Q: How can I cancel my order?
You can cancel the order before shipment. Go to ORDER HISTOY from our home page, select your order and click cancel. You will soon receive the status information by email and/or SMS.
Q: Can I cancel my order if delivery is taking too much time?
This will happen in the rarest of cases. If you do not receive the order within the stipulated delivery time, then you can cancel order and claim refund.
Q: Can I modify my delivery address?
Customers can change the delivery address before the shipment. Once shipment is processed change of address is not permissible.
Q: How can I claim refund on Ananthaonline.com?
If a customer cancels the order before shipment or Ananthaonline.com is unable to send product, then the customer can get refund in 3 working days.